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Messenger bots for e-commerce: Free bots for e-cab members

Published : Sunday, 11 February, 2018 at 12:00 AM Count : 438
Life & Style Desk

Like any other developing country around the world, E-commerce is also becoming famous in Bangladesh. Entrepreneurship is being popular day by day. But in most cases people hardly have proper knowledge of using technology in business; many of the entrepreneurs fail to continue their business after a certain period of time. Messenger bot could be a blessing for these entrepreneurs in their journey of success.

Facebook Developers Circles Dhaka, e-cab and Preneur Lab jointly arranged "Messenger Bots for E-commerce: Free Bots for E-cab Members" at the seminar room of Software Technology Park, Janata Tower. A free workshop on building Messenger Bots took place for the entrepreneurs of 40 e-commerce sites owners.

Artificial intelligence Messenger Bots are automated systems which can answer different questions directly to buyers and continue conversations. The language of conversations could be Bengali, English or Banglish, this bot is an expert in any language. Because of this invention the entrepreneurs or sellers do not need to spend time to converse with the buyers, as per the directions bot will automatically communicate with the buyers.

The customers do not need to install separate applications to get this service. The communications can be done with Facebook Messenger app, even with the free Facebook offer of the telecommunication companies. In this era of modern technology, several famous brands are also interested in using this feature to communicate with more people and get more customers.

Rajib Ahmed, ex-president and current director of e-Cab quoted that, e-commerce is becoming popular in Bangladesh with the continuous development of technology. The quantity of people who are well aware of e-commerce is increasing from the last two years. People are interested in buying products online. Young entrepreneurs will be benefited by using messenger bot.

In the workshop, Arif Nezami, lead of Facebook Developer Circle Dhaka and CEO of Preneur Lab uttered that the artificial intelligence, messenger bot is an automated system which can directly answer the questions asked by the users and continue the conversation. The language of conversation can be Bengali or English. The messenger bot does not need extra time for replying the customers on behalf of the entrepreneurs or sellers. The event was arranged to help the e-commerce entrepreneurs by using bot.

Also Chinmay Saxena, Lead, Facebook Developers Program of South Asia was connected for a virtual session from New Delhi.

Even though they had a little or no knowledge of programming, the participants by using the technologies of Preneur Lab and with the help of the mentors and volunteers, got to make their own messenger bots themselves. Also they created their own Facebook apps, connected the webhooks and learned to apply in FBStart programme.

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