Jannatul Islam Rahad
Bangladesh Telecommunication Regulatory Commission (BTRC), the national regulator of telecom service will conduct a survey on the quality of service of the operators including state owned Teletalk and other 5 private telecom companies.
BTRC Secretary Sarwar Alam shared this with The Daily Observer while he was talking with the correspondent regarding the latest subscriber information of telecom operators on Monday.
The regulator on Monday published the update information about the state of mobile subscribers as well as internet users of the country up to June this year on its website. According the latest information, a total of 12 crore and 68 lakh people subscribed mobile phone in the country where the number of internet user is 4 crore 83 lakh and 47 thousands including 4 crore and 68 lakh of mobile internet user.
All of the telecom operators excluding Citycell raised the number of subscriber as well as user of internet.
The Grameenphone, a Norwegian telecom operator, keep its lead in the position increasing the subscriber 5 crore 31 lakh and 29 thousands. The Robi Axiata have 2 crore 73 lakh and 68 thousands users according the regulator data.  The Banglalink reaches 3 crore and 22 lakh and 24 thousands of mobile users while Airtel, an Indian originate company, reached 87 lakh 22 lakh and 24 thousands users in its part. The state owned Teletalk reached 42 lkah and 16 thousands of users when the Citicell, Pacific Telecom, able to connect some 11 lakh and 87 thousands of their users up to June.
The regulator official said BTRC is observing the activities of the operators. The users update is a monthly basis initiative from BRTC. There is very little opportunity to sort out an operator with the performance of a single month. So, we are going to conduct a survey on the service of the telecom operators very soon to scale them up.
The regulator considered the update positively.
BTRC Secretary Sarwar Alam said," An operator cannot be scaled up with the service in one way. The operators try to serve at their level best. The term of internet users depend on offers provided to attract new customers as well students."
Robi Axiata Vice President Ekram Kabir thinks the free internet initiative and engaging with the national cricket team made a brand image of Robi that reflects on the regulators statistics.