Prepaid meter recharge to remain suspended for 24hrs: DESCO

The Dhaka Electric Supply Company Limited (DESCO) has issued an urgent advisory to its prepaid meter customers, warning of a temporary service disruption due to scheduled system upgrades and urging users to maintain sufficient balance to ensure uninterrupted power supply.

DESCO communicated the directive through a notification issued on Wednesday (November 4).

According to the notice, prepaid meter recharge services for customers whose meter numbers begin with the digit "3" will face a 24-hour temporary suspension from 10:00 PM on Thursday (November 5) to 10:00 PM on Friday (November 6) to accommodate system modernization work.

To prevent electricity disconnections during the maintenance window, DESCO requested consumers to recharge their prepaid meters in advance. The utility company advised customers to contact helpline numbers 16120 or 16999 for emergency assistance while expressing regret for the temporary inconvenience.

-SA