Iran has developed a homegrown artificial intelligence (AI) system to recognise and transcribe Persian speech in telephone conversations, aiming to reduce reliance on foreign technologies, according to Press TV.
Developed by Hadi Vaisi, a researcher at the University of Tehran, the system was trained using thousands of hours of real telephone conversations collected from contact centres across Iran.
Vaisi said the technology outperformed leading international services, including Google's speech recognition system, in comparative evaluations. It is designed to recognise Persian dialects and regional accents while handling background noise and poor audio quality.
The AI system can be used for automated customer services, AI-powered telephone assistants, conversation analysis and service quality monitoring.
It is already being used by several organisations in Iran, marking a step towards developing domestic AI capabilities and reducing dependence on foreign technology.
-AH