AIB agent banking officials urged to promote digital banking

Deputy Managing Director of Al Arafah Islami Bank, Md Aminul Islam Bhuiyan has urged the bank officials to promote digital banking and encourage customers to use fingerprint-based secure transactions.

He was addressing owners of 119 Agent Banking Outlets, managers of 8 link branches, outlet managers, and selected customers under the bank’s Brahmanbaria region on Thursday in B’baria.

The event was presided by the Manager of Brahmanbaria Branch MdNeamatUllah, says a press release.

Bhuiyan  emphasized strengthening Agent Banking operations, expanding modern and Shariah-compliant banking services for underserved communities, and ensuring the effective implementation of Bangladesh Bank's directives through coordinated efforts. 

He also encouraged customers to use fingerprint-based secure transactions, collect system-generated transaction receipts, verify SMS confirmations, and adopt digital banking channels for safe and cashless banking services.

During the meeting, customers were made aware of secure digital transaction practices, including biometric (fingerprint) authentication at agent outlets, collecting auto-generated transaction receipts, and verifying transactions through SMS notifications. 

Participants were further encouraged to adopt cashless banking services through Bangla QR, Digital Dan Box, Islamic Wallet, and i-Banking.

Head of Agent Banking Department and Vice President Mohammed MomtajulHoque and Head of MFS and Digital Banking Mohammad Shahadat Hossain attended as the Special Guest. 

The meeting also focused on strategies for deposit mobilization, customer service enhancement, financial inclusion, and the expansion of digital banking services, including Bangla QR, Islamic Wallet, i.e.-Banking, and the Digital Donation Box.