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NRBC Bank holds agent banking business review

Published : Monday, 5 October, 2026 at 6:18 PM
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NRBC Bank PLC organised its Agent Banking Business Review Meeting 2026 on Monday, October 5, 2026, via the online platform Zoom.

Md Shaheen Howlader, managing director and chief executive officer (CC) of NRBC Bank, attended the meeting as the chief guest, while Deputy Managing Director and Chief Operating Officer Mohammad Abdul Qaium Khan was the special guest. Serajul Amin Ahmad, head of Agent Banking and Business Unit, chaired the meeting.

Heads of various divisions from the bank’s head office, zonal heads and agents representing the bank’s agent banking outlets also participated.

NRBC Bank started its agent banking operations in 2014 and currently operates around 623 agent banking outlets across the country.

Through its agent banking network, the bank provides banking services to beneficiaries of various government social safety net programmes as well as other customers.

As of August 31 this year, the total number of accounts maintained under agent banking stood at 275,425, with deposits totalling Tk 68 crore.

Speaking at the meeting, Md Shaheen Howlader said agent banking plays an important role in taking banking services to people with limited access to traditional bank branches.

He stressed strengthening the agent banking network to ensure accessible and quality banking services for small entrepreneurs, farmers, students and people in underserved areas.

He also emphasised improving customer service, ensuring regulatory compliance and maintaining customers’ confidence in agent banking services.

The meeting discussed the overall performance of agent banking operations, business expansion, customer service and financial inclusion. It also focused on expanding banking services for small entrepreneurs, farmers and students through agent banking and school banking.

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